Using Technology to Support Individuals with Complex Needs

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Using Technology to Support Individuals with Complex Needs

Individuals with multiple chronic conditions, including mental illness and cognitive impairment, drive a disproportionate share of healthcare spending. They have complex needs, including functional limitations. While the healthcare system often looks at people in terms of individual conditions, successfully supporting these individuals requires a ‘whole person’ approach. This panel will explore how telehealth and mHealth-based programs can support individuals with complex conditions and needs in staying healthier at home and the community and out of hospitals and nursing homes. Panelists will discuss the characteristics of these individuals, programs such as those of the US Department of Veterans Affairs that have successfully used technology in coordinating and managing their care, and what health and social service providers and technologists should should be thinking about in designing programs and products for this rapidly growing  population. Panelists Suneel Ratan (moderator), David Lindeman, Lisa Mangiante, Douglas Trauner

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